Dylan Cruz - Professional headshot

Dylan Cruz

Network Engineer

Enterprise networking professional with 7+ years of experience supporting branch infrastructure, secure remote access, and network automation for large-scale environments.

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About Me

I build and support enterprise networks where reliability, secure access, and clear operational processes matter. My work spans Cisco routing and switching, VPN services, branch connectivity, virtualization, monitoring, documentation, and automation.

I use Python and Nautobot to reduce repetitive network operations and improve consistency across large environments. I hold a CCNP Enterprise certification and an Associate's Degree in Network Design and Administration.

Professional Experience

Network Engineer

M&T Bank - Remote / Buffalo, NY

  • Maintain and optimize network infrastructure for 1,000+ branches and regional offices across multiple states
  • Implement and support Cisco Secure Client VPN services for secure enterprise remote access
  • Develop Python and Nautobot automation to standardize network data, reduce manual configuration tasks, and improve operational consistency
  • Configure and troubleshoot branch routing and switching infrastructure with a focus on reliability, performance, and security requirements
  • Partner with engineering, security, and operations teams to deliver network changes that support business objectives

Junior Network and Systems Engineer

Global Computer Systems - Port Jefferson, NY

  • Managed comprehensive network infrastructure and virtual environments for 30+ enterprise clients across healthcare, legal, financial, and manufacturing sectors
  • Designed and deployed enterprise-grade network solutions utilizing Cisco Catalyst switches, ISR routers, Aruba wireless controllers, Fortinet next-generation firewalls, and Meraki cloud-managed devices
  • Architected and maintained VMware vSphere environments including ESXi hosts, vCenter Server, and VMware Horizon VDI solutions supporting 500+ concurrent users
  • Provided tier 2/3 technical support resolving complex network connectivity, VPN, and infrastructure issues with 95% first-call resolution rate
  • Developed comprehensive network documentation, standard operating procedures, and knowledge base articles reducing help desk ticket resolution time by 40%
  • Collaborated with sales engineering teams to provide technical consultation, solution design, and equipment recommendations for client infrastructure projects
  • Implemented network monitoring and alerting solutions using PRTG and SolarWinds to proactively identify and resolve network issues

Selected Work

Network Automation

Python and Nautobot workflows that improve consistency, reduce repetitive operational work, and make network data easier to maintain.

Secure Remote Access

Cisco Secure Client VPN implementation and support for enterprise users who need reliable access to internal systems.

Branch Infrastructure

Routing, switching, monitoring, and troubleshooting for distributed office networks where uptime and change discipline are critical.

Education

Suffolk County Community College

A.A.S. Network Design & Administration

Technical Skills & Certifications

Professional Certifications

Cisco Certified Network Professional (CCNP) - Enterprise August 2021 - Present

Network Infrastructure

Cisco Routing & Switching VPN Solutions Network Security Aruba Networks Fortinet Firewalls Meraki Cloud Cisco Secure Client

Virtualization & Cloud

VMware ESXi VMware Horizon Hyper-V Virtual Infrastructure Microsoft Azure Office 365

Programming & Automation

Python Programming Nautobot REST APIs Git API Integration Scripting

Additional Skills

Network Design Troubleshooting Documentation PRTG SolarWinds Project Management Team Collaboration

Get In Touch

I am open to conversations about enterprise networking, automation, secure access, and infrastructure operations.

dylan@dylancruz.me
Hillsboro, OR