Dylan Cruz

Network Engineer

Experienced IT professional with expertise in network infrastructure, virtualization, and systems engineering

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About Me

Experienced technician with a demonstrated history of working in the information technology and services industry. Skilled in technical support, customer service, and troubleshooting.

Strong information technology professional with an Associate's Degree focused in Network Design and Administration from Suffolk County Community College, as well as a Cisco CCNP Enterprise certification.

Work Experience

Oct 2020 - Present

Network Engineer

M&T Bank - Remote / Buffalo, NY

Responsible for maintaining the networks of 1,000+ branches and regional offices.

Jan 2017 - Oct 2020

Jr. Network and Systems Engineer

Global Computer Systems - Port Jefferson, NY

Managed the physical networking and virtual infrastructure for 30+ clients.
Configuration and implementation of Cisco, Aruba, Fortinet, and Meraki networking equipment including routers, switches, and firewalls.
Managed virtualized server and desktop environments using VMware ESXi and VMware Horizon.
Assisted clients with migrating from on-premises Exchange to Office 365.
Provided tier 2 help desk support and troubleshooting for networking and other infrastructure issues.
Wrote documentation to assist help desk with solving common networking issues.
Assisted sales team with advising existing and prospective clients on what equipment to purchase to best suit their needs.

Education

Suffolk County Community College

A.A.S. Network Design & Administration

August 2015 - May 2017

The Pennsylvania State University

Security / Risk Analysis

August 2013 - May 2015

Skills & Certifications

Certifications

Cisco Certified Network Professional (CCNP) - Enterprise

Networking

Routing & Switching Cisco Aruba Fortinet Meraki Cisco Secure Client Cisco SD-WAN

Virtualization

VMware ESXi VMware Horizon Hyper-V Virtual Infrastructure

Cloud & Services

Office 365 Azure Microsoft Exchange